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Store

Policy

Customer Care

At Triflexi, we are focused on providing the latest and highest quality braces to enhance your performance and help you recover from injuries faster so you can get back to enjoying your life. Our team is constantly striving to improve the comfort, fit, and function of available products. We truly value your constructive feedback, listen, and solicit it, as it is critical to the product selection and optimization process.

Privacy & Safety

Before submitting information to our website, please review this Privacy & Safety Policy carefully. By using or accessing our website, you accept the practices and guidelines described in this Privacy & Safety Policy. If you wish not to have us process or collect your information, please do not provide it through the website.

We do not knowingly collect any information from minors under 18 without prior verifiable parental consent. If Triflexi learns that a minor has submitted personal information without parental consent, we will take all reasonable measures to remove the information as soon as possible. If you believe a minor under the age of 18 has submitted personal information to us, please contact us.


Triflexi respects your privacy and recognizes your right to protection of all personal information you share with us, including your name, address, email address, telephone number, etc.


 

Security & Personal Information

We collect the following information, including:

Personal information provided to us: Personal information is information that can identify you, such as your name, address and telephone number. We use databases to house your information and may retain it as reasonably required to service you, operate our website, and comply with laws. Please note providing us your information is optional and is always your choice. Therefore, if you choose not to provide us with necessary information, you may not be able to take advantage of our service. Triflexi does not rent, sell, or release your personal information to third parties without your prior consent.

 

Uses of this information include:

Process payments in connection with orders
Fulfill orders requested by the customer
Send information to customers concerning orders placed
Promote products to customers through marketing
Provide any updates to customers on administrative documents (i.e. Privacy Policy, etc.)
Comply with requests of law enforcement or other regulators


If a user's personally identifiable information changes (such as your phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can usually be done by using our support feature on our Contact Us page.

If you supply Triflexi your email address while ordering a product(s), you may be contacted via email regarding your order(s); we do not, however, share customer or visitor email addresses with other organizations.

On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

Triflexi collects personal information voluntarily supplied by you when you order products, enter contests, or complete surveys. Triflexi clearly informs you in advance and explains how this personal information is to be used. You have a right not to provide this information. If you choose not to provide such information, you are still welcome to visit Triflexi  but may be unable to participate in certain options, offers, and services. For our promotional content and newsletter, you can always unsubscribe by selecting the "remove me" link located in the footer of every promotional mailing and/or newsletter.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
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